bjbji Privacy
Policy

bjbji operates as the data controller for all personal information collected through the bjbji platform, including the website, mobile interface, and any associated account services. As data controller, bjbji determines the purposes for which your personal data is processed and the means by which that processing is carried out.

bjbji operates under an international gaming license and is subject to data protection obligations imposed by that licensing framework. The platform is designed and operated for users located in Pakistan, and all data handling practices described in this policy apply to Pakistani players using any bjbji service.

For all data-related enquiries, including access requests and correction notices, please contact our dedicated support team at [email protected] (plain text — not a clickable link). We aim to acknowledge all data-related correspondence within five business days.

bjbji collects personal data through multiple channels during the course of your use of the platform. The categories of personal data we collect include, but are not limited to, the following:

• Registration Data: Full name, date of birth, email address, phone number, and country of residence provided at account creation.
• Identity Verification (KYC) Data: Copies of government-issued identification documents (such as a Pakistani CNIC, passport, or driving licence) and proof of payment method ownership, collected as required under our compliance obligations.
• Financial Data: Payment method details, transaction history, deposit and withdrawal records, and wallet balance information. bjbji does not store full bank account or card numbers; payment processing is handled by regulated third-party processors.
• Technical Data: IP address, device type, operating system, browser type, session duration, and other standard server log data collected automatically during platform use.
• Gameplay Data: Records of games played, bets placed, odds selected, and outcomes recorded, used for account management, responsible gaming monitoring, and dispute resolution.
• Communication Data: Content of support conversations, emails, and any other communications you send to bjbji.
• Marketing Preferences: Your stated preferences regarding promotional communications from bjbji.

bjbji processes your personal data for clearly defined purposes. The following table summarises the primary purposes of processing and the data categories involved:

bjbji does not use your personal data for any purpose that is materially inconsistent with the purposes listed above without first providing you with notice and, where required by applicable law, obtaining your consent.

bjbji processes personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to fulfil the bjbji account agreement with you — including account creation, payment processing, and gameplay record-keeping — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing necessary to comply with our licensing obligations, anti-money laundering (AML) regulations, and KYC requirements is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud detection, platform security, and aggregated analytics is carried out on the basis of bjbji's legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit consent, which you may withdraw at any time through your account notification settings or by contacting support.

bjbji does not sell your personal data to third parties. We may share your data with third parties only in the following defined circumstances:

• Payment Processors: Regulated payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and cryptocurrency gateway operators — receive transaction-specific data necessary to process your deposits and withdrawals.
• Game Software Providers: Game studios and live casino operators integrated into the bjbji platform receive session-level gameplay data required to operate their certified game environments.
• Identity Verification Services: Regulated KYC service providers may receive copies of identity documents submitted by players for verification purposes, under strict data processing agreements.
• Regulatory Authorities: bjbji may be required to disclose player data to licensing authorities, financial intelligence units, or law enforcement bodies where compelled by applicable law or regulatory requirement.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by bjbji may have access to relevant personal data under confidentiality obligations.

All third-party data processors engaged by bjbji are required to handle personal data in accordance with applicable data protection standards and are prohibited from using such data for their own marketing or commercial purposes.

bjbji uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. Cookies are small data files placed on your device when you visit bjbji. The categories of cookies we use include:

• Strictly Necessary Cookies: Required for account session management, security functions, and core platform operation. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Enable personalisation features such as remembered language preferences and previously viewed games.
• Analytical Cookies: Used in aggregated, anonymised form to understand how players interact with the bjbji platform, which pages are most visited, and where performance improvements are needed.

You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will affect your ability to log in to and use the bjbji platform normally. bjbji does not currently support third-party advertising cookies or cross-site tracking.

bjbji retains your personal data for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable legal and regulatory obligations. Specific retention periods applicable to bjbji include:

• Account Data: Retained for the duration of your active account relationship with bjbji, plus a minimum of five years following account closure to meet AML and licensing retention requirements.
• Financial Records: Retained for a minimum of five years in accordance with financial record-keeping obligations under our licensing framework.
• KYC Documents: Retained for a minimum of five years following the conclusion of the relevant transaction or account closure, whichever is later.
• Support Communications: Retained for three years from the date of the communication, or longer where the matter remains unresolved or subject to dispute.
• Technical Log Data: Retained for a maximum of 12 months, after which it is aggregated or anonymised.

Following the expiry of applicable retention periods, bjbji will securely delete or anonymise your personal data so that it can no longer be attributed to you as an individual.

bjbji recognises and respects your rights in relation to the personal data we hold about you. Subject to applicable law and our regulatory obligations, you have the following rights:

bjbji implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures implemented on the bjbji platform include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and bjbji servers is encrypted using industry-standard TLS protocols. The padlock icon in your browser confirms this protection is active.
• Encrypted Password Storage: bjbji never stores passwords in plain text. All passwords are hashed using bcrypt with appropriate salt rounds, ensuring that even a server compromise would not expose raw passwords.
• Two-Factor Authentication: Players can enable 2FA on their bjbji account, adding an additional layer of protection beyond the password for every login session.
• Access Controls: Internal access to personal data is strictly limited to bjbji staff members with a specific operational need. All access is logged and subject to audit.
• Regular Security Audits: bjbji engages independent security professionals to conduct regular penetration testing and vulnerability assessments of our platform infrastructure.
• Segregated Player Funds: Player wallet balances are held in accounts legally separated from bjbji operating capital, providing a financial security layer independent of IT security measures.

In the event of a data security incident that poses a high risk to your rights and interests as a data subject, bjbji will notify affected players promptly and take immediate remediation steps. Incidents will be reported to the relevant supervisory authority where required by our licensing framework.

bjbji does not knowingly collect personal data from individuals under the age of 21. The bjbji platform is strictly intended for adult users who meet the minimum age requirement of 21 years, and our registration process requires players to confirm their age at the point of account creation.

If bjbji becomes aware that personal data has been collected from an individual under the age of 21 without verified parental consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor has created a bjbji account are encouraged to contact our support team immediately at [email protected].

bjbji reserves the right to update or revise this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to that data — bjbji will notify registered players via the registered email address or through a prominent notice on the platform before the changes take effect.

For minor or non-material changes, bjbji may update this policy without prior notice. The "Effective Date" at the top of this document will always reflect the date of the most recent revision. Your continued use of the bjbji platform following any change to this Privacy Policy constitutes your acceptance of the updated version.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data bjbji holds about you, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly on the bjbji platform, accessible after logging in to your account.
• Email: [email protected] (displayed as plain text — not a clickable link).

bjbji aims to acknowledge all privacy-related correspondence within five business days and to provide a substantive response within 30 days, in line with standard data subject request response timelines.